We work hard to identify any common questions that you may have. Please read the questions and answers below - if you feel they don't answer your question, then feel free contact us.
| 1 | Q | What is the cost of airport transfer? |
| A | Airport Pick Up - USD 6 per person (minimum charge two people - USD 12). Up to two children free of charge per family. Extra child will be charged at USD 3. Airport Drop - USD 5 per person (minimum charge two people - USD 10). Up to two children free of charge per family. Extra child will be charged at USD 2,50. Return Airport Transfer - USD 11 per person with a minimum charge of USD 22. Up to two children free of charge per family. Extra child will be charged at USD 5,50) | |
| 2 | Q | Is a baby sitter available and what is the cost? |
| A | Yes, we offer babysitting service. Babysitting charges are Rp60,000 for the first two hours and Rp30,000 for each hour thereafter. A Rp100,000 surcharge is applicable after 10pm to cover a taxi home for the babysitter late at night.One babysitter may babysit for a maximum of 1 child at any one time. During evening/night time 2 children per one baby sitter is allowed under the condition that the children stay in the room with the baby sitter. | |
| 3 | Q | Is the Kids Club free of charge? |
| A | Yes, Children aged 4 to 12 years are welcome to join the club. Children under the age of 4 years are welcome, but must be accompanied by a dedicated babysitter (at an additional charge) or an adult at all times. | |
| 4 | Q | How can I subscribe to the newsletter? |
| A | Please visit our home page www.balidynasty.com and insert your e-mail address in the Newsletter box. | |
| 5 | Q | What is the maximum number of people allowed in a Deluxe Room or Deluxe Pool View Room? |
| A | 2 Adults and 1 Child up to 14 years old with a Rollaway Bed at an additional charge of USD 25 per night inclusive of breakfast. | |
| 6 | Q | Is it possible to arrange a playstation in the room? |
| A | Yes, a play station can be arranged at an additional charge. It is recommended to request this prior your arrival as we have limited play stations available. | |
| 7 | Q | Do I have to book tours in advance or can I do this during my stay? |
| A | Tours can be booked during your stay at our Tour Information Center. | |
| 8 | Q | Is there a hair dryer available in the room? |
| A | Yes, each room is equipped with a hair dryer. | |
| 9 | Q | Do you provide gluten free or vegetarian menu options? |
| A | Special menu preparations can be requested in each restaurant. Best would be to inform your us upon the confirmation of your booking. | |
| 10 | Q | Is there a dress code in the hotel? |
| A | Yes, no singlets are allowed in the restaurants Sen5es, Golden Lotus and Gracie Kelly's during breakfast, lunch and dinner time | |
| 11 | Q | Can I have breakfast is a restaurant of my choice? |
| A | Family Rooms breakfast is assigned at H2O restaurant. Deluxe Room and Deluxe Pool View Rooms are assigned in Sen5es Restaurant. |
